Systemic
Management Approach (or System Theory)
emerged, together with the Contingency
Approach, as a result of the detection of
several restrictions of the past management
schools, namely the Classic School and
Behavioral School.
The assumption
that served as basis to the Systemic
Management Approach was, in an organization,
people, tasks and management are
interdependent and are components of a
system which is the organization self; such
as an organic system, any change in any of
the parts mandatorily affects the remaining.
This system can be understood as a set of
elements, dynamically related as a way to
achieve a specific goal through the
performance on data, information, energy,
work, raw materials and financial capital
(inputs) as a way to supply information,
energy and products or services (outputs).
Beyond
identifying the organization as a system,
the Systemic Approach went even further
considering it as an open system to
influences from and to the exterior. From
here emerges a new way of thinking for
identification of the problems and its
causes and evaluation of the impact of the
several solution alternatives.
Two of the
main names of the Systemic Approach are
Daniel Katz and Robert Kahn who dedicated a
great part of their work to the study of
organizations as a social system.