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360º Evaluation Concept
360º Evaluation consist on an important
tool of Human Resources Management used for the performance evaluation
of the employees according to the performed activities, the established
aims, the results reached and its development potential. The final aim
of this evaluation should always be to contribute for the people’s
development in the organization. In this way, the final evaluation
report should present information that allow to identify the
opportunities of improvement and development as well as establish an
action plan at the organization’s level, the functional area and the
individual.
Generally this evaluation system is
structured in a way that the individual be evaluated by his superior, by
his pairs, by himself, by his subordinates and sometimes even by
external people and entities with whom he deals with regularly (for
example by the clients). The evaluation instrument consists on a
questionnaire prepared based on the organizational values and culture.
After the gathering of the questionnaires and the data compilation, the
evaluated should participate on a feedback session, in he acknowledges
the evaluation that was given to him. It’s in this moment that is made a
comparison between what the individual thinks about himself and what the
others think about him, as a way to explore and analyze the differences
between self-perception and external perception.
Translated from Portuguese
by Susana Saraiva, Portuguese-English and English-Portuguese translation
specialist. Contact: spams@sapo.pt.
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