Tavistock Socio-technical Model

Tavistock Socio-technical Model, developed by several sociologists and psychologists of Tavistoch Human Relations Institute presents itself as a very important contribute for the Management Systemic Approach. In this model the organization is characterized as a socio-technical system composed by two subsystems: the technical subsystem and the social subsystem, forming an alternative to the subsystems of Katz and Kahn.

. Technical subsystem: includes the tasks to perform, facilities, equipments and technologies and operational techniques, being responsible for the potential efficiency.

. Social subsystem: includes people, their characteristics and capacities and the social relations among them and is responsible for the transformation of the potential efficiency into real efficiency.

 

 

Translated from Portuguese by Susana Saraiva, Portuguese-English and English-Portuguese translation specialist. Contact: spams@sapo.pt.