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Business Intelligence Concept
The English expression Business
Intelligence refers to the process of collection, organization,
analysis, share and control of information that support the enterprise
management. The term arose for the first time in the decade of the 80’s
to describe the organization’s capacity to access data and information
stored in computer data bases (Data Warehouses, for example), organizing
and analyzing them and developing perceptions and understandings about
it as a way to give greater support to the decision making process.
Business Intelligence systems seek, therefore, to transform the stored
data in its computer archives into useful information for the decision
making. Systems as ERP (Enterprise Resource Planning) or CRM (Customer
Relationship Management) are good examples of Business Intelligence
systems.
Translated from Portuguese
by Susana Saraiva, Portuguese-English and English-Portuguese translation
specialist. Contact: spams@sapo.pt.
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